Real Life Successes

Such a brilliant program to offer 'subscription' services... commit to a 3 year plan and get 33% discount each year... basically buy 2 get 1 free, good deal right?  Not so fast - the procedures, workflow and data needed to produce the subsequent transactions were not in place, once discovered and resolved - net gain: 12M dollars! 

70 remote sales offices submitting weekly spreadsheets detailing information that is already captured in sales system.... another resource compiles the sheets .. fixes manual errors and produces a roll up report.... Automated process, added dynamic date ranges, improved timeliness and accuracy.  Calculated savings 1 Full Time Employee.

 A very successful outbound telesales group where quarterly results were mission critical for the analysts of wall street to give a good report.  They needed a way to increase sales consistently and reward their customers at the same time. As it turns out, if a client spends more they earn a better discount. These sellers could offer a data driven "Bump-Dump-Jump"  incentive program that would encourage an increase in last minute spend levels and push those revenue goals over the finish line each and every quarter.  Everyone wins!